If any information on your account is incorrect, or your household’s circumstances have changed, you have a duty to tell us immediately.
Frequently asked questions
What do I need to register for online services?
You will need the following information to register for online services:
- Name and address
- Date of Birth
- National Insurance number
- Pay reference.
Who can register for this service?
Current and former tenants are able to register for this service.
What if I can’t find my rent reference number?
This can be found on quarterly rent statements, rent notification letters and the barcoded letter issued for payments at the start of the tenancy.
I have a leaseholder/garage account – can I view my details online?
Unfortunately you are unable to at this time.
How do I apply to join the housing register?
Apply online (external link).