Business satisfaction survey - Regulation Services

All information supplied will be processed in accordance with the Data Protection Act 1988.

  • Q1a Did the officer announce themselves on arrival at your premises and show ID?
  • Q1b Did we explain the reason and purpose of the visit?
  • Q1c Did the officer provide their name and contact details?
  • Please indicate whether you agree or disagree with each of the statements about your last contact with us
  • Q2 I felt that my business was treated fairly
  • Q3 I felt that the contact was helpful
  • Q4 The officer was polite and courteous at all times
  • Q5 The information provided to me was clear and concise
  • Q7 How helpful was the website?
  • Q8 If we said that your business was not meeting its legal requirements, did we make it clear why it was needed and what you needed to do?

Our service priorities are:

Confident consumers and empowered communities:

  • Reduce nuisance, crime, disorder and fear of crime.
  • Help people to live healthier lives by preventing ill health and harm and promoting public health.
  • Give consumers information and support to make informed choices.
  • Protect and support the most vulnerable members of our communities.
  • Improve the efficiency and accessibility of our services.

Thriving businesses:

  • Support enterprise and economic growth, especially in small businesses, by ensuring a fair, responsible and competitive trading environment.
  • Enable local businesses to reach customers with a level of assurance and quality.
  • Ensure a safe, healthy and sustainable food chain for the benefits of consumers and the rural community.

Safe and healthy environment:

  • Work towards an environmentally sustainable future.
  • Protect the environment for future generations including tackling the threats and impacts of climate change.
  • Improve quality of life and wellbeing by ensuring clean and safe neighbourhoods.
  • Use technology to keep our borough safe.

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