Emergency contacts

Technical difficulties with our phone lines  →

Please note that we are experiencing technical difficulties with our phone lines. We are working as fast as we can to get lines back up and running.

For any immediate concerns regarding an adult or child at risk of harm, please contact the police.

If you need urgent social work support, please contact our alternative temporary number on 0300 707 0933, for any non-urgent enquiries, please complete the relevant contact form.

For adults please complete our contact form.

For under 18's please contact the Children's Duty Team.

If an emergency happens in the borough you can get the latest updates - follow us on X (formally Twitter)

Council contacts
ContactNumber

Council out of hours emergencies

For genuine emergencies concerning drainage, flooding, street lighting, building and electrical repairs, highways.

01942 404040

Emergency repairs to council houses

01942 489005

Adult social care 

01942 828777

Childrens social care

01942 828300
National emergency contacts
ContactNumber
Fire, police, ambulance emergencies 999 or 112
Greater Manchester Police 0161 872 5050
Gas emergencies (National Grid) 0800 111999
Electricity emergencies (Electricity North West) 0800 195 4141
To report power cuts or damage to power lines or substations 105
Water emergencies (United Utilities)  
No water supply or discoloured water 0345 672 3723
Problems with drains and sewers 0845 602 0406
Pollution 0800 015 1230
Leaks 0800 330033

To assist the emergency services to find your medical information and contacts you can use the national 'Message in a bottle' scheme.

© Wigan Council