Accessibility

Standards

To make sure that we meet the highest standards of access, we actively test and modify our pages to meet the required government level of accessibility, tested against the Web Accessibility Initiative (WAI) recommendations as published by the World Wide Web Consortium (external link).

• See our accessibility statement to find out more about our web standards.

Occasionally, where we have to use external third-party applications, those pages may not pass all accessibility checks.

Increase the font size on your browser

If you need to increase the size of the text on the screen your internet browser can do that for you.

• Simply hold down the Ctrl button and click the plus sign (+) to increase and the minus sign (-) to decrease.

The BBC have lots of other advice for making the web easier to use (external link).

Deaf Support Service for Wigan Deaf Community

We work with Topp Language Solutions to provide a remote text, email and video interpreter service for residents with a hearing impairment, available from 8am to 6pm, Monday to Friday.

To access the service, you will need to:

• Be a person who is deaf / BSL user
• Have a problem you need support with
• Live in Wigan Borough

Text or email our friendly team with a brief description of your issue and we’ll get you the support you need.

• Text 07410 380 366
• Email hello@topplanguagesolutions.co.uk

Useful websites

• AbilityNet (external link) - helping disabled people use digital technology at work, at home or in education
• BBC My Web, My Way (external link) - explains the many ways you can change your browser, computer, keyboard and mouse settings to make the web more accessible for you
• W3C Web Accessibility Initiative (external link) - the W3C is the internationally accepted authority on web standards
• Adobe Accessibility Resource Center (external link) - accessibility tools for working with PDF files
• Seeing AI (external link) - Seeing AI is a free app that narrates the world for blind and low vision people right from your mobile device. It supports individuals with a variety of daily tasks such as reading mail, identifying everyday products, hearing descriptions of photos and more
• Be My Eyes / Be My AI (external link) - An alternative to Seeing AI, it also allows users to connect and speak to another person who will describe what your device camera can see and answer any questions
• RNIB technical support (external link)
• NV Access (external link) - Free screen reader for PCs running Microsoft Windows 8.1 and later
• RNIB hints for accessing websites (external link)
• Advice for Microsoft users (external link)
• Advice for Apple users (external link)
• Advice for Linux users (external link)
• Henshaws - hints and tips (external link)

Contact us

If you or someone you know is experiencing problems accessing our website, or if you have any comments on its accessibility, please contact the web team and we will do our very best to help.