Technical difficulties with our phone lines →
Please note that we are experiencing technical difficulties with our phone lines. We are working as fast as we can to get lines back up and running.
For any immediate concerns regarding an adult or child at risk of harm, please contact the police.
If you need urgent social work support, please contact our alternative temporary number on 0300 707 0933, for any non-urgent enquiries, please complete the relevant contact form.
For adults please complete our contact form.
For under 18's please contact the Children's Duty Team.
There are many possible signs of abuse, ranging from physical injury to changes in behaviour. Alternatively you may witness an incident or the child may tell you that he/she is being harmed.
We take child protection very seriously and will always respond to concerns raised about a child who may be at risk of suffering harm.
Contact us
If you are worried about the welfare or safety of a child it is very important that you contact us.
- Monday to Sunday (24 hours): 01942 828300
Professionals can report concerns using:
What to say
Explain exactly what you have seen or been told. If you can, keep a note of dates, injuries and the exact words used.
Other contacts
As well as speaking to us, you can also contact:
- Police: 0161 872 5050 or 999 in an emergency
- Parentline Plus: 0808 8002 222
- NSPCC: 0808 8005 000
Support services
We also have a number of support services available to young people (aged 0-19) and their families.
The Start Well service can provide:
- Support for those who are experiencing issues around school attendance, teenage pregnancy, unemployment, drugs and alcohol usage, housing, health and child poverty
- Practical help to deal with problems
- Support to get involved in positive activities
- Help to learning providers to improve standards and reduce barriers for children in learning and reaching their full potential.
The Targeted Disability Service service:
- Undertakes assessments for families with children with significant disabilities
- Gives advice and guidance in regards to clubs, groups or services or for those whose needs cannot be met elsewhere, a range of services are available including home care, day care, sitting and overnight stay facilities.