Request new or replacement bin

Getting an additional bin because of the bin collection changes →
If you are wanting to request an additional bin as a result of the 3 weekly bin collection schedule changes happening in September, you should wait until you have had chance to see how you manage with the changes first - See our bin collection changes information.

Any requests for additional bins will require a full waste audit to ensure you are using all three recycling bins and a food waste caddy correctly before any additional small bins can be sent out to a property.

You can request larger or smaller bins, get a replacement for a damaged bin, or ask us to remove a bin you no longer want.

Damaged bins may be repaired rather than replaced.


Replacement bins will be delivered as soon as possible and are usually delivered within 10 days of the request.

If your replacement bin is not delivered before your next scheduled collection please tell us:


Blue, brown and green recycling bins can be replaced free of charge.

For a new build property - all bins (including recycling bins) cost £44.40 (includes delivery).


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