MyAccount

MyAccount is a resident portal allowing you to view your council tax and housing benefit accounts, and report and track progress of issues you’ve raised with us.

Registering for an account is easy and takes just a couple of minutes.

• Visit our MyAccount help page for support on setting up your MyAccount
• Not online? Take a look at our quick digital guides to help you get online

You will need to register for Housing Online to view your Housing Rents account.

What services can I access?

MyAccount allows you to securely access the following range of council services:

• Council Tax - View your Council Tax statements. Visit our Council Tax section to set up a direct debit, make payments, apply for discounts, report a change and amend address details
• Housing Benefit - View your account details. Visit our benefits and grants section to apply for Housing Benefit, Council Tax Reduction or free school meals and report a change
• Report issues - Report a wide range of issues within the borough (see a full list of what issues you can report).

For further information or if you experience any problems setting up your MyAccount, see our MyAccount frequently asked questions.