Apply for it

Use the sections below to find out how to apply for various council services:

Bins and recycling

• Recycling centre permit - only needed if you use a trailer or van to transport your items
• Bulky waste collection - book or cancel a collection date
• Assisted bin collection - for help putting your bin out
• New or replacement bin/food caddy - for additional or replacement for damaged bins

Planning and building control

• Planning permission
• Building control - building regulation approval (building notices, full plans submissions etc)

Council Tax

• Manage your Council Tax account - login or register for MyAccount
• Change in circumstances - address changes, someone has died, someone has left or joined the household, moving into or out of the borough and more
• Appeals - against decisions or valuation bands

Benefits and grants

• Housing Benefit/Council Tax reduction - new claims
• Free school meals and pupil premium - new claims
• Change in circumstances - tell us about a change 
• Discretionary Housing Payments - emergency short term help paying your rent
• Housing Benefit - query an overpayment 
• Appeals - against a decision we have made about your Housing Benefit
• Universal Credit 
• Local welfare support - help for people in crisis including food parcels and homelessness

Parking, roads and travel

• Parking permit - apply for or renew a resident parking permit
• Blue badge permit - for those with disabilities to legally park close to places they need to visit
• Disabled bay marking - advisory marking outside your home
• Grit bins - move, refill or get a new grit bin
• Driveway access - dropped kerbs and preventing driveway obstructions
• Temporarily close a road - for maintenance, street parties etc.
• Events on the highway - for parades, walking days etc.

Libraries, museums and archives

• Library card
• Renew books
• Hire a room - the Museum has a meeting room suitable for 30 people
• Volunteering (culture and leisure) - opportunities to help the community

Leisure

• Be Well Card (previously known as a Lifestyle card) - membership to leisure centres
• Swimming lessons

Education and families

• Primary school place
• Secondary school place
• Moving schools - transferring schools during the school year
• Appeals - if your child is refused a place at your preferred school
• Become a school governor
• Bus passes - travelling from home to school
• Free school meals
• Music lessons
• Hire a musical instrument
• Join a choir
• Help with costs of learning an instrument
• Free childcare for 2 year olds
• Free childcare for 3-4 year olds
• Register for Sure Start children's centres
• Child employment licence
• Child entertainment licence
• Chaperone licence

Environmental

• Bulky waste collection -  book or cancel a collection date
• Pest control - make or change an appointment

Births, deaths and marriages

• Order a copy certificate

Births

• Register a birth
• Re-register a birth
• Correct a birth registration

Deaths

• Register a death
• Buy a grave or memorial
• Tell us once service - when someone has died inform many services and organisations in one go
• Correct a death registration
• Search burial records
• Fixed price funeral service

Marriages

• Give notice of marriage
• Give notice of civil partnership
• Book a wedding ceremony

Health and social care

• Volunteering - in adult social care

Children

• Register for Sure Start children's centres
• Foster carers
• Free childcare for 2 year olds
• Free childcare for 3-4 year olds

Adults

• Social care assessment - ask us to assess your care and support needs
• Equipment and adaptations - help with aids after injury or illness
• Extra care housing - for older people to live on their own with 24 hour additional care and support
• Sheltered accommodation - for older people to live on their own with added security and support
• Supported living accommodation - for older people to live independently in accommodation with support
• Becomes a shared lives champion - volunteering with adults who need support due to disability, age or illness

Disabilities

• Special Educational Needs and Disabilities - advice and support

Housing

• Join the housing register
• Extra care housing - for older people to live on their own with 24 hour additional care and support
• Sheltered accommodation - for older people to live on their own with added security and support
• Supported living accommodation - for older people to live independently in accommodation with support
• Affordable homes to buy - properties for sale, some available through schemes such as equity loan, shared ownership or help to buy
• Rent a garage - anyone can rent a garage you don't have to be a council home tenant

Council tenants

• Housing repairs - request a repair on your council home
• Mutual exchange - apply to swap your council home
• Tenant support - services for families with difficulties in their accommodation
• Home contents insurance
• Assisted gardening scheme - if you are physically unable to maintain your garden
• Amending or ending your tenancy.